Portuguese tax offices (Serviços de Finanças) mostly work by appointment. Turning up without one usually means being sent away or waiting for a free slot.
How do you book online?
- Open the Portal das Finanças and look for the in-person service by appointment option (Atendimento por Marcação), in the contact area.
- Enter your NIF and contact details.
- Choose the subject, for example registration and NIF, IRS, IMI or debts.
- Choose the tax office, then a day and time among the free slots.
- Keep the confirmation you receive.
Menu names change from time to time, so check the portal itself.
Can you book by phone?
Yes. The Tax Authority call centre answers on 217 206 707 on working days. Have your NIF at hand.
What should you bring?
- An identity document (passport, Citizen Card or residence permit).
- Your NIF.
- The documents for your subject, for example proof of address if you are changing your tax address.
- A power of attorney, if you are going on behalf of someone else.
What if there are no slots?
Try another tax office nearby, check again early in the morning, or use the e-Balcão on the Portal das Finanças: it is the written channel of the Tax Authority and solves many matters without a visit. To use it you need your Portal das Finanças password.
Do you need an appointment to get a NIF?
In person, yes. From abroad you do not need to go at all: a representative files the request for you. See how to get a NIF without travelling or the NIF online service.
Frequently asked questions
How do I book an appointment at Finanças?
On the Portal das Finanças, under the in-person service by appointment option, or by phone on 217 206 707.
Can I go to Finanças without an appointment?
Tax offices mostly work by appointment. Without one you may be sent away or have to wait for a free slot.
Is there an alternative to going in person?
Yes. The e-Balcão on the Portal das Finanças handles many matters in writing.
Can someone go to Finanças for me?
Yes, with a power of attorney that covers the matter.
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Follow our guides on Google: add NIF Express as a preferred source
